We're Here to Help

30-Day Money-Back Guarantee

We stand behind the quality of our products and services. If for any reason you are not completely satisfied with your purchase, we offer a 30-day money-back guarantee.

Eligibility for Refunds

To qualify for a refund under our 30-day money-back guarantee, please ensure that:

You request your refund within 30 days of the original purchase date. You provide proof of purchase, such as an order number or receipt.

How to Request a Refund

To initiate a refund, please follow these steps:

Contact our customer service team at [email protected] or fill out the form on this page. Provide your order number and the reason for your refund request. If applicable, return the product according to the instructions provided by our customer service team.

Return Shipping Costs

If you are returning a product due to an error on our part (e.g., incorrect or defective item), we will cover the return shipping costs. If you are returning a product for any other reason, you will be responsible for the return shipping costs.

Processing Refunds

Once we receive your returned item and verify it, we will process your refund. Refunds will be issued to the original payment method used at the time of purchase. Please allow 5-10 business days for the refund to appear on your account, depending on your bank or credit card provider.

Late or Missing Refunds

If you haven’t received your refund yet:

Check your bank account again Contact your credit card company; it may take some time before your refund is officially posted. If you've done all of this and still have not received your refund, please contact us at [email protected]

Policy Changes

We reserve the right to modify this refund policy at any time. Any changes will be communicated via email and will take effect immediately upon posting on our website.For further inquiries about our refund policy or assistance with your return, please contact our customer service team at [email protected] or fill out the form on this page.

We are here to help!

Copyright 2024. Myshroom Vibe. All Rights Reserved.